To get a better understanding of prior authorizations, we sat down with Dr. Jeff Hankoff, who walked us through how prior authorization works, why it’s necessary, and how Cigna Healthcare is working to improve the process for its provider partners and the patients we both serve.

Comprehensive and personalized care experiences improve health outcomes, reduce overall costs, and make the patient journey less arduous by connecting care touchpoints.

While an annual checkup is important for everyone, that’s especially true for older adults. Read these 5 tips for seniors to address potential health concerns and develop a plan for better health during their annual wellness exam.

When you or a loved one has a medical emergency or serious issue, choosing how and where to seek help can be overwhelming. We asked Dr. Peter W. McCauley Sr., a medical officer for Cigna Healthcare, for tips on when to visit an emergency room, an urgent care center, or a virtual care provider.

We explore how truly integrated benefits that connect medical, behavioral health and pharmacy data can lead to better management of health care costs and improved health outcomes for employees and their families.