Cigna CHRO Cindy Ryan discusses the people-focused transformation happening within businesses today and how it will shape the future of work in terms of how work gets done, when it gets done, and where it gets done. Read on for her expertise on what HR professionals need to do differently in 2022—and beyond.

Many businesses are quickly scrambling to find ways to hold onto their talent, but they don’t always have the clarity needed to understand the underlying causes of the Great Resignation. While there are multiple reasons driving this mass exodus, not feeling valued and a lack of belonging are the top drivers, according to a recent study from the global consulting firm, McKinsey & Company.

As a challenging year draws to an end, the need for a fresh start seems more important than ever. Taking steps to improve employees’ health and well-being can increase satisfaction and encourage retention, whether they are working on site, at home, or in both locations.

As we look ahead to 2022 and beyond, here are four areas of health care employers should keep a close eye on.

Cigna employees constantly demonstrate their passion, dedication, and empathy – and at no time is that more evident than around the holidays. We sat down to hear about ways they have volunteered their precious time to help those in need.