Four stories illustrate the ways Cigna Healthcare provides personalized assistance to address customer concerns.

Cigna Healthcare has six clinical case management teams that treat specific conditions, which range from complex medical needs such as neonatal care, oncology, rare diseases, and transplants to more common conditions such as diabetes, obesity, and high blood pressure.

Watch the heartfelt video that captures the moment when a Cigna Healthcare case manager meets her transplant patient for the first time.

From resolving issues to finding urgent care, our customer service team is there to make navigating health plan benefits easier for members.