Understanding your health insurance can be challenging, especially with so many features and options available. But with the right tools at your fingertips, you can simplify the process and feel more confident in managing your coverage.

For Cigna Healthcare customers, myCigna is designed to make navigating your health plan easier, more intuitive, and more empowering – so you can focus on your well-being rather than paperwork or uncertainty.

The myCigna digital experience can help you take control of your health care journey. Here are 10 ways to use myCigna to manage your health plan.

1. Manage your plan

View your deductible balance, HSA/HRA/FSA account balance, recent claims, digital ID cards, important messages, and get a comprehensive understanding of your health plan.

2. Schedule a virtual care appointment

Schedule virtual care appointments with board-certified doctors, treating non-emergency medical issues and prescribing medications when necessary, all from the comfort of your own home.

3. Estimate medical costs

Estimate medical costs before receiving care, so you make informed decisions about your treatment and budget accordingly.

Pictured above: myCigna Find Care & Costs and Digital ID Card features.

4. Find in-network providers

Use the provider directory within myCigna to find nearby doctors, dentists, and health care facilities within our network, complete with verified patient reviews and recommendations.

5. Live support 24/7

With live chat support available 9am to 8pm EST and 24/7 access to telephonic support, you can get real-time assistance with any questions or concerns you may have about your benefits, using any device.

Pictured above: myCigna personalized provider matching and 24/7 live support features.

6. Streamline prescription management

Manage your prescriptions and have them delivered to your home, making it easier to stay on top of your medication regimen.

7. Track claims status

You can check on the status of your claims, ensuring you're up-to-date on the processing of your medical expenses.

8. Access bilingual support

MyCigna is available in both English and Spanish, catering to a diverse range of users and ensuring that language barriers don't hinder your ability to manage your health plan.

9. Take control of your health

By taking a health assessment, setting goals, and earning incentives, you can proactively manage your well-being and make positive lifestyle changes.

Pictured above: myCigna personalized wellness incentives and health assessment.

10. Go paperless and on the go

myCigna allows you to set up paperless Explanation of Benefits (EOBs), reducing clutter and making it easier to access your documents digitally. Additionally, myCigna is also available to download from the Apple App Store and the Google Play Store.