HR and industry leaders met at the SHRM Executive Network Experience, a community for HR executives, to discuss the key drivers of health care costs and explore ways to make health care more predictable and sustainable.

A closer look at five key factors shaping health care costs, and how they highlight the need for greater alignment across the health care system.

New AI-enabled capabilities and predictive insights will help more customers connect with personalized support from experienced clinicians earlier in their health journey. This can make it easier to navigate complex health needs, coordinate care, and access resources available through their health plan.

Answers to common questions about Medical with Smart Coverage, which combines qualifying medical coverage with employer-paid supplemental health insurance benefits.