UNC Health to Remain in Cigna Healthcare Network

What You Need to Know

December 12, 2025

Cigna Healthcare is pleased to have reached agreement with UNC Health to remain in-network for the community we both serve.

The new agreement is retroactive to December 1. Patients who paid UNC Health upfront earlier this month while the hospital was out of network will be refunded as appropriate by UNC Health as we complete claim processing.

Together we will continue providing in-network, affordable care for our customers and their families.

Questions?

Cigna Healthcare customer service advocates are available 24/7/365 at the number on your Cigna ID card or 1 (800) 244-6224. You may also visit myCigna.com® or use the myCigna mobile app. For TRS or TTY services, dial 711 when you call.