The past 18 months have been difficult on many different levels – particularly for the workforce. One bright spot we saw was the way in which many organizations – both big and small – stepped up to empower and support their people through this unprecedented time.

Cigna's customer service team helps people day in and day out, assuming whatever role is needed to ensure our customers receive a high level of care. Read on to take a look at some of ways that our service pros are meeting customer needs.

Fall is in full swing and carved pumpkins, costumes, and spooky decorations are front-and-center. But with October 31st around the corner, we know there’s one tradition on kids’ minds: Halloween candy.

Elise Labott, adjunct professor at American University, and David Cordani, president and CEO of Cigna, recently chatted about how the COVID-19 pandemic has upended the workplace, driving greater focus on employee health and well-being.

As American businesses navigate new ways of working amid the pandemic, a recent survey of executives and employees from across six of the biggest industries suggests that a focus on individual health can help strengthen business performance.

As part of our mission to improve the health, well-being, and peace of mind of those we serve, Cigna has donated $15,000 to the Inter-Faith Food Shuttle (Food Shuttle) of North Carolina to provide healthy meals to people in need in Wake County.

We lift the curtain on Cigna's Behavioral Center of Excellence, which acts as an innovation lab of sorts, helping teams across the company address the challenges both our customers and employees face. Get an inside look at the innovation coming from this team.

As we continue our work in the diversity, equity, and inclusion (DEI) space, we have a lot to be proud of. See the findings of our DEI Scorecard, which focuses on Cigna's DEI work across three critical areas – colleagues, clinical, and communities.

Linda Sanders has been with Cigna for 38 years and recently sat down with us to chat about how to work with different generations, the truth about Baby Boomers and tech, as well as her advice for women in the workplace.