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Jan 2, 2025

Customer experience, condition-specific care, measurement-based behavioral health care, and generative AI are key trends to watch.

Predictive, personalized, and connected experiences
Top Stories #1
Jan 16, 2025

Three stories about how Cigna Healthcare customer service representatives have helped resolve denied claims, connect people to care, and make life a bit less stressful for our members.

Top Stories #2
Jan 7, 2025

Autumn Stewart has always been aware of her family history with diabetes. She saw her doctor on a regular basis and kept track of her blood sugar numbers. Nevertheless, she found herself in the emergency room experiencing diabetic ketoacidosis, a serious complication of diabetes that can be life-threatening.

Top Stories #3
Dec 6, 2024

By focusing on prevention and early detection, implementing wellness programs for the entire family, and offering comprehensive benefit plans that cover specialized care, employers can significantly improve workforce health and productivity, which helps mitigate the cost burden of chronic conditions.

Top Stories #4
Oct 22, 2024

Teachers, school librarians, counselors, and other education professionals work hard every day to create a successful learning environment. However, they are encountering significant challenges that extend beyond their classrooms to impact their personal health.

Top Stories #5
Nov 6, 2024

Diabetes is a chronic illness that can cause a host of health problems, including foot injuries and infections. Thankfully, prevention can help individuals living with diabetes stay a step ahead.

Top Stories #6
Oct 10, 2024

Behavioral health issues are a critical challenge for the United States, affecting millions of people and imposing significant costs on employers and the economy.

Top Stories #7
Sep 16, 2024

In today's competitive business environment, workforce vitality plays a pivotal role in an organization's success.

Top Stories #8
Oct 1, 2024

Every day, the city of Scottsdale, Arizona, which provides municipal services to more than 225,000 residents, is true to its motto of “simply better service for a world-class community.”

Top Stories #9
Sep 25, 2024

About 1 in 8 American women will develop breast cancer during her lifetime, second in prevalence only to all types of skin cancer and accounting for about 1 in 3 cancer diagnoses in the United States. Breast cancer is the most common cancer in the U.S. workforce and, as such, the top driver of employers' total oncology care costs.