BLOOMFIELD, Conn. & MOUNTAIN VIEW, Calif., April 22, 2009 -
CIGNA
(NYSE:CI) is teaming with Intuit
Inc. (Nasdaq:INTU) to help Americans simplify the management of
their health care finances.
CIGNA today became the first health plan to make Quicken HealthSM
Expense Tracker available to those enrolled in the health service
company’s Open Access, PPO, Point of Service and HMO health plans. Quicken
Health Expense Tracker is an online, interactive way for individuals
to organize, file and reconcile their health care financial information
in a way that will help them make more informed decisions about their
medical expenses.
Quicken Health Expense Tracker integrates seamlessly with existing
online tools and capabilities available on the secure, personal Web site
for those enrolled in CIGNA plans, www.myCIGNA.com.
The product helps individuals easily see how much they owe and why,
provides insight into their health care spending and assists them in
identifying and resolving any potential issues. Quicken Health Expense
Tracker simplifies the individual’s claims and billing paperwork by
retrieving, organizing and explaining their personal medical and
pharmacy information all in one place – automatically, securely,
accurately and at no additional cost.
“One of the reasons we chose CIGNA was their innovative approach to
health care, and we believe Quicken Health Expense Tracker will change
the way health expenses are handled in the future,” said Kathy Aslin,
director of employee benefits at Six Flags, Inc., one of the companies
to beta test the new service. “Our employees have already found this
system to be incredibly useful and easy to use. It helps them recognize,
appreciate and better utilize the total value of the health benefits we
provide for them. This tool delivers on its promise and, over time, will
help drive down administrative costs as well.”
CIGNA is regularly adding new online decision support tools to help
people recognize health care needs, understand treatment options, select
the best physicians and facilities and effectively manage finances; all
throughout an entire health care episode.
“Today our challenge is how we can make the process simpler and more
effective for people as they take on more responsibility in managing
their health care,” said Thomas Richards, CIGNA HealthCare senior vice
president. “A key facet of this process is making the management of
health care expenses as easy and familiar as reconciling other household
bills and finances. Being first to market with this innovative offering
from Intuit is a very important step in our efforts to add the latest
online capabilities to help people better understand how their health
benefits work and how to get the most out of them.”
Recent studies conducted by Intuit found that while 83 percent of
individuals spend a significant amount of time trying to organize, file
and reconcile their health care financial information, only 34 percent
actually read and understand their explanation of benefits. In teaming
up with Intuit, CIGNA addresses these issues head-on, helping millions
of individuals understand and better manage their health care spending.
A Proven Approach to Solve a New, Unmet Problem
Quicken Health Expense Tracker has been developed by Intuit using the
customer-driven innovation approaches that have made Intuit’s TurboTax®,
Quicken® and QuickBooks® household names. So
far, the Quicken Health Group, led by senior vice president and general
manager, Peter Karpas, has conducted in-depth research with more than
7,800 individuals, and filed for more than six dozen patent applications.
Early feedback confirms that the product is creating engaged employees.
When surveyed, a remarkable nine out of ten beta testers agreed that
Quicken Health Expense Tracker would do all of these things: increase
their likelihood of understanding costs, bills and insurance benefit
information; help them with next steps to resolve issues; minimize
surprises related to their health care expenses; and increase their
sense of safety and comfort in dealing with their health care.
"At Intuit, simplifying complex tasks for people is what we do best, and
we know people need help with health care finances,” said Karpas. “The
positive early feedback for the product, and working with a
forward-thinking company like CIGNA, has been incredibly motivating. It
lets us know that we are on the right track to empower individuals and
give them both a sense of control as well as peace of mind when they are
dealing with this complex, confusing and important task.”
For additional product feature information about Quicken Health Expense
Tracker, visit www.quickenhealth.com.
About CIGNA:
CIGNA (NYSE:CI), one of the nation's leading health service companies,
is dedicated to helping the people we serve improve their health,
well-being and security thorough a diversified portfolio of benefits and
services. Serving approximately 47 million people throughout the United
States and around the world, CIGNA's operating subsidiaries offer a full
portfolio of medical, dental, behavioral health, pharmacy and vision
care benefits as well as group life, accident and disability insurance.
To learn more about CIGNA visit www.cigna.com.
About Intuit Inc.
Intuit Inc. is a leading provider of business and financial management
solutions for small and mid-sized businesses; financial institutions,
including banks and credit unions; consumers and accounting
professionals. Its flagship products and services, including
QuickBooks®, Quicken® and TurboTax®, simplify small business management
and payroll processing, personal finance, and tax preparation and
filing. ProSeries® and Lacerte® are Intuit's leading tax preparation
offerings for professional accountants. The company's financial
institutions division, anchored by Digital Insight, provides on-demand
banking services to help banks and credit unions serve businesses and
consumers with innovative solutions.
Founded in 1983, Intuit had annual revenue of $3.1 billion in its fiscal
year 2008. The company has approximately 8,000 employees with major
offices in the United States, Canada, the United Kingdom and other
locations. More information can be found at www.intuit.com.
Intuit, the Intuit logo, Quicken Health Expense Tracker, TurboTax,
QuickBooks and Quicken among others, are registered trademarks and/or
registered service marks of Intuit Inc. in the United States and other
countries. Other parties' trademarks or service marks are the property
of their respective owners and should be treated as such.