Waives restrictions on prescription refills
Opens 24x7 telephone help line to support all affected residents
BOULDER, Colo., September 17, 2013 - Global health service company Cigna (NYSE: CI) is taking temporary steps to assist people affected by the devastating floods in Colorado.
Cigna has been allowing its customers in the affected areas to refill prescriptions even if it would normally be too soon for a refill. Cigna will continue to relax the refill restrictions through Sept. 19.
Through Oct. 1, Cigna is opening the company’s 24x7 telephone help line to provide personal assistance and support for all residents affected by the floods. Phone lines are staffed with qualified clinicians who are available to speak with people about how to cope with loss, anxiety, stress or other issues resulting from the floods. The help line can be reached at 866.912.1687.
"On behalf of the more than 1,000 Cigna employees here in Colorado, our hearts go out to those families affected by the devastating floods that occurred over the last week," said Kim Bimestefer, president and general manager of Cigna Mountain States.
“We’re deeply saddened by the loss of life and devastation in Colorado and recognize that this disaster is creating terrible disruptions in people’s lives,” said Susan Gaca, Cigna's chief nursing officer and director of emergency response. “People experiencing a disaster such as this one should not have to worry about having access to the medications they need, and they need access to resources that can help them cope. We’re committed to taking steps that can help.”
People who do not have health benefits or employee assistance program benefits with Cigna can call the special toll-free number (866.912.1687) 24 hours a day during the next 14 days, through Oct. 1.
Customers who have health benefits or employee assistance program benefits with Cigna should call the telephone number on their Cigna I.D. card.
Cigna also offers the following helpful resources on physical, mental, and emotional self-care during turbulent times.
Disaster Help and Recovery Information
Traumatic Stress - Tips for recovering from disasters and other
Tornadoes, Hurricanes and Children
Disaster Assistance Resources
After a Disaster: Self-Care Strategies
After a Disaster: Supporting Others
After a Disaster: Helping Children Cope
Strategies For Coping With Disaster
Tips for Survivors of a Traumatic Event: What to Expect in Your Personal, Family, Work, and Financial Life
Tornadoes: A guide to before, during and after – FEMA
Technology Tips: Staying Connected During a Disaster
Managing Traumatic Stress - After the Tornadoes
Cigna Corporation (NYSE: CI) is a global health service company dedicated to helping people improve their health, well-being and sense of security. All products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Connecticut General Life Insurance Company, Cigna Health and Life Insurance Company, Life Insurance Company of North America and Cigna Life Insurance Company of New York. Such products and services include an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products including group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions, and has approximately 80 million customer relationships throughout the world. To learn more about Cigna®, including links to follow us on Facebook or Twitter, visit www.cigna.com.