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White Papers

2011
Collaborative Accountable Care: Cigna's Approach to Accountable Care Organizations
Cigna
June, 2011

Innovation at Cigna: Spotlight on Behavioral Economics
Cigna
February, 2011


2010
Stop-Loss for Self-Funded Plans
Cigna
November, 2010

Making Information Simple, Helpful and Easy to Use
Cigna's Customer Experience Team
October, 2010

Improving Health Starts With Prevention
Cigna
July 13, 2010


2009
Don't Yield on Customer Trust: Navigating the Customer Experience Journey on the Rough Road Ahead
IBM
September 21, 2009


Private Sector's Experience in Prevention and Wellness Can Benefit Health Reform
Cigna
August 2009

Crossing the Great Divide: Geographic and Social Barriers to Care
Cigna Communities of Health
August 2009

The Need for a National Clearinghouse on Better Health Care Practices
The Global Knowledge Exchange Network, sponsored by Cigna
August 2009


2008
Improve Health: An Introduction to Upstream Determinants of Health
Jeff Doemland, Rick Brush, and Gary Earl: Founding Partners - Cigna Communities of Health
December 2008

Improve Health: The Intersection of the Individual and the Social
Jeff Doemland, Rick Brush, and Gary Earl: Founding Partners - Cigna Communities of Health
December 2008

Communities of Health Prospectus
Jeff Doemland, Rick Brush, and Gary Earl: Founding Partners - Cigna Communities of Health
December 2008

The New Health Care Gap: Sustaining the Continuum of Health Care Benefits for Early Retirees
Kenneth L. Sperling, Senior Vice President Cigna Senior and Retiree Services
February 8, 2008


2007
Improving Health Begins With Understanding

Cigna Foundation Report
October 11, 2007
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