Cigna has been recognized for our dedication to wellness and quality of care, international business, community service commitment, production innovation, technology and as a global employer.
Cigna earned a Silver award in the Customer Service Optimization in the 2013 Gartner Inc. & 1to1 Media CRM Excellence Awards for its efforts to provide responsive, customer-focused service via social media platforms. The awards program spotlights excellence among organizations that take a customer-centric approach to improving their business performance and have seen exceptional results from doing so. Cigna has a team of customer service employees dedicated to Cigna's social media strategy. They monitor dozens of different social media platforms and respond to customer posts within minutes, working offline to provide a more personalized service interaction.
Cigna’s John Young, received the John J. Robbins HealthCare Consumer Leadership Award, is the subject of a cover story in this IHC Health Care Consumerism Solutions magazine’s “Superstars 2012” issue. The award is in recognition of Young’s commitment to delivering consumer-oriented employer heath plans that help employees and their families improve their health and their costs by getting the most from their health plan benefits.
January 2013 (news release
Cigna has been named the first health plan to earn the DALBAR Recognition for Excellence award. A leading independent evaluator of business practices, DALBAR issued the excellence award to recognize Cigna's My Personal Champion® program that offers specialized support for customers with serious illnesses.
Several Cigna health plans were among the top performers in the National Business Coalition on Health’s (NBCH) 2012 eValue8™ health care purchasing and quality improvement assessment. Each year, eValue8 asks health plans how they manage critical processes that control costs, reduce and eliminate waste, ensure patient safety, close gaps in care and improve health and health care.
Julie Vayer, chief operating officer for Cigna's Total Health & Network organization, was honored with a Bronze Stevie® Award for Women in Business
, which recognized Vayer as a Female Executive of the Year in the category for business service companies with more than 2,500 employees.
Cigna Case Manager Thomas Button was honored by URAC
, a leading health care accreditation and education organization, with a 2012 Health Care Stars! Award. This award is given to individuals who have demonstrated commitment to the well-being of consumers by preventing adverse health outcomes, improving lives and enhancing their sense of security.
November 6, 2012 (news release
Cigna Global Health Benefits was named the Best Group International Private Medical Insurance Provider at the prestigious 2012 Health Insurance Awards at the Grosvenor Hotel, London. The Health Insurance Awards is the leading industry event honoring excellence and professionalism in the health insurance and protection market.
November 5, 2012 (news release)
Cigna’s health and wellness programs earned renewed accreditation from the National Committee for Quality Assurance (NCQA), underscoring Cigna's longstanding commitment to health improvement through proven programs and techniques that are validated by a recognized accrediting organization.
Cigna health plans are the top-ranked Health Maintenance Organization/Point of Service (HMO/POS) and/or Preferred Provider Organization/Open Access-type (PPO-type) plans in Colorado
, New Jersey
, and North Carolina
, among other states, according to National Committee for Quality Assurance’s (NCQA’s) Private Health Insurance Plan Rankings 2012-2013. The rankings are based on NCQA's measurement of a health plan's performance in three categories: improving health care quality, providing responsive customer service and achieving high scores on NCQA accreditation surveys.
September 21, 2012
has named Cigna's new online health care cost and quality capabilities a top ten technology innovation of 2012. The announcement was made as part of the 24th
annual InformationWeek 500
rankings which are based on a examination of the technology strategies and initiatives of companies across the 21 industries worldwide. The global technology award recognizes myCigna.com
for its newly redesigned “Find Doctors and Services” search engine that enables Cigna customers to assess medical costs for 200 common medical procedures.
September 12, 2012 (news release
The Lehigh Valley Business Coalition on Health Care (LVBCHC) in Pennsylvania named Cigna's Preferred Provider Organization (PPO) plan a “Gold” plan in its first-ever health plan score card, released to the Coalition’s health care purchaser members in late August. Cigna PPO is the top-performing plan in the score card.
September 6, 2012 (news release
Hospital executives ranked Cigna as the number 1 health plan for overall favorability in ReviveHealth’s sixth annual survey. Cigna earned a 71 percent favorable score, up from last year’s second place ranking at 65 percent. Hospital executives also rated Cigna as “the best payer to deal with” for the second year in a row.
U.S. Surgeon General Regina Benjamin, MD, MBA, presented Cigna with the Surgeon General’s Medallion in recognition of the company’s efforts to reduce health care disparities. Cigna received the award at a special roundtable at the White House hosted by the Department of Health and Human Services, the White House Business Council and the National Business Group on Health.
Cigna received a 2012 (silver) Connecticut Quality Improvement Award (CQIA) Innovation Prize during the 25th Anniversary Conference.
June 15, 2012 (news release
Cigna’s Worksite Vocational Services program earned highest honors in the Rehabilitation Case Management category at the Third Annual Case in Point Platinum Awards, created by publisher Dorland Health. The awards recognize the most successful and innovative case management programs that help improve health care across the care continuum.
May 21, 2012 (news release
For the third consecutive year, global health service company Cigna has been recognized as a CEO Cancer Gold Standard™ employer by the CEO Roundtable on Cancer.
April 4, 2012 (news release
The National Business Group on Health recognized Cigna with the organization’s annual “Award for Innovation in Reducing Health Care Disparities.”
March 9, 2012 (news release
Cigna received a gold award for its Bipolar Medication Adherence
program at URAC’s 2011 Quality Summit and Awards Program. The program includes using educational materials, health care professional collaboration and coaching, thus promoting improved quality of life and well-being.
October 12, 2011
The strength of Cigna's physician and hospital performance measurement programs for quality and cost was again recognized by the National Committee for Quality Assurance (NCQA). Cigna earned Physician and Hospital Quality (PHQ) Certification for the second time after a rigorous recertification survey under NCQA’s strict standards adopted in 2008.
July 20, 2011
Cigna Voluntary has been recognized by Eastbridge Consulting Group, Inc. as this year’s large company voluntary sales growth leader.
This annual award recognizes the fastest growing companies based on voluntary market sales.
July 5, 2011
Cigna has won the Best Employers for Healthy Lifestyles Platinum Award
from the National Business Group on Health. This is the sixth consecutive time Cigna has been honored with a Platinum or Gold award.
May 24, 2011
Cigna was named one of the top 25 companies in 2011 for diversity and inclusion in Racing Toward Diversity magazine.
Cigna's conversion of its Explanation of Benefits from an arcane and opaque insurance-ese document into a simple, clear, consumer-friendly receipt has earned the Center for Plain Language ClearMark award.
May 10, 2011 (news release)